|Free withdrawals from the workshop||Free|
|Delivery in France* :||8€TTC|
|EU Delivery :||14€TTC|
|Worldwilde delivery :||22€TTC|
Deliveries are made by Mondial Relay. The delivery of your knives is also offered from 200 € of purchase for mainland France and Corsica.
* Valid only for deliveries in mainland France and Corsica.
All your payments are fully secure by our E-commerce solution provided by Crédit Agricole.
A large part of our products are produced on demand, so it takes an average of 2 weeks of design and 4 days for delivery in mainland France.
All our products which are in stock will be dispatched within 4 working days with the help of our partner Mondial Relay.
For certain products, a specific delivery time is indicated on the product sheet; please take this into account.
Each item is fully insured against loss or damage by our partner in order to guarantee the proper reception of your order.
30 DAY RETURN - FREE RESHIPPING
If however the order is not suitable, the Customer has a period of 30 days (from receipt of the Products) to express to Venturi Coutellerie his willingness to retract, without having to justify reasons or pay a penalty, by a registered letter sent to Venturi Coutellerie or by email at firstname.lastname@example.org.
Returns must be made in their original state and complete (packaging, accessories, user guide) following the communication of withdrawal decision. Return costs are the responsibility of the Customer.
In case of using the right of withdrawal, Venturi Coutellerie will reimburse the amounts paid, including delivery costs, within 14 days of notification of the Customer's request and via the same means of payment as that used when ordering.
Venturi cutlery can defer reimbursement until recovery of the products or until the customer has provided proof of the shipment of these products, the date chosen being that of the first of these facts. Venturi cutlery is not liable for reimbursement of additional costs resulting from a more expensive delivery method than the standard delivery method.